I waited several weeks before reviewing this product because just like you, I was very skeptical I could find quality chairs that look this nice for such a cheap price. Rest assured, the chair functions like advertised. The only feature I have not tested was the massage feature, where they're located in my game room is too far from an outlet but I would assume they just vibrate your lower back (you can see where the little massage device is installed but it's not uncomfortable to rest on). The chair comes in 4 pieces and is packaged well to prevent damage during shipping. The pieces slide and snap together pretty well. I ordered 2 of these. One of them required more effort when sliding one of the shoulder-pieces in and I had to have someone hold it still, so I could use more effort than the other chair. I wouldn't really say it was a problem though, clearly they're just not all manufactured with perfection.Both chairs I ordered are extremely comfortable and the lower back support is awesome when you recline all the way back. The material can easily be cleaned with a damp cloth but I wouldn't recommend using any cleaning product on them because I am uncertain of the type of material that is being used. It's obviously not real leather, so I'm very hesitant to use anything to strong. I have used a anti-bacterial wipe on them and it didn't cause any issues but that is as far as I am going in terms of clearing them.If you have cats, rest assured, the material cannot withstand their claws. So unless your cat has been declawed or is trained to stay away from furniture, I wouldn't recommend these. My cat cat got the corner a few times and very small holes (you can't see but can feel them) already. This is not an issue with the chair but I just want people to understand that it isn't resistant to normal environmental hazards with animals. Definitely do not let animals anywhere near them.After several weeks, the material holds up to gaming several hours a day and has not cracked or ripped at all. I am VERY impressed with them overall. They recline with a bit of pressure and laying all the way back is very comfortable, my partner had a nap on them once because he loved it so much. The side-pockets are great for magazines and looks great when placing a few of the old (but classic) strategy guides within them. It may sound strange but my favorite part of these chairs are the easily installed legs. They're made of a material that protect my precious and beautiful newly-installed wood floors. I was nervous to slide them on the floor when vacuuming but they have no left a single mark or streak on my floors and I really commend the manufacturer for thinking about that in advance.All in all, it's a 5 out of 5 from this consumer. Better than I expected. I was fully prepared to send these back and get refunded-- that's how skeptical I was, but I'm glad to say-- I was so wrong.This was a gift!We redid our basement as a game room and needed a small, but comfy (and cheap) gaming chair. I must say for the price, this is a very nice chair!+ PROS ++ Value - Searched around and can't find too many other recliner options in this price range+ Pretty easy to assemble (the wings on the side are a bit tricky, but patience... they'll fit)+ Small footprint (needed something that didn't take up a lot of space - this was perfect)+ Sleek - Something about the black and neon blue that just gives it a 'game room' look+ Message Feature - not sure how much I'll use it, but there are a number of options for the lumbar messager option. Works very well and even has a sleep timer!o NEUTRAL oo Legs - I saw somewhere (perhaps in the description) that it mentioned rubber legs... They are plastic. Fortunately, they seem to be high-grade plastic, but the friction between the laminate floor and the chair is not as great as it could be.o Sturdiness - I'm indifferent about this. I feel for the price, it's pretty darn good. That being said, if one of our kids ever jumped on the back of it, I feel it would probably snap or at least bend. This is not high-grade furniture, but at the same time, it's not cheap waferboard stuff either.- CONS -- Plug for the massage control is too short - only about 5 feet... needed to be a few feet more for more plug options)- Back cushion unremovable - there are a handful of positions where the lumbar cushion is annoying to my back... It'd be nice to have it removable or at least adjustable- Unremovable logo on cushions - very minor complaint, but would be nice to have it without the big logo on itOverall, there aren't many who wouldn't like this chair. It's compact, comfy, inexpensive, and sleek. It's about 2/3 of a standard size recliner (which would likely sell for $400-$500 easily). A great investment!I bought this chair for my son on Dec 22 2020 as one of his Christmas gifts and he absolutely loves this chair he use it for when he’s gaming/watching movies etc . It’s exactly as it describes!! It’s comfortable and it massages, it’s an actualrecliner. Just last week March 3/4th 2021 I thought the remote went out because it stopped working/turning the chair/massaging on. So I started investigating what the possible issues are then I reached out the seller they were very helpful and accommodated me right a way! I explained the issue and they immediately replaced/shipped me a new remote and power cord. It Was delivered yesterday March 11th However the conclusion I think it came from my son constantly moving the chair around in his game room and not paying attention to the cord so I just plugged up the replacement the seller sent I connected the remote first to determine whether it’s the remote or the power cord remote still not working then I connected the replacement power cord then boom everything started working again. I even plugged up the (original) remote the chair came with that I (thought) went out in the beginning and everything still works. The old power cord was bent (had to come from my son constantly moving the chair) so that definitely was the issue. My advice if you want to move it around be mindful and unplug the cords before doing so(that way the cords won’t get damaged) I know this is a long review lol but hopefully this helps others and I also want to say thank you so much to the seller phenomenal customer service! Thank you!! I’m still Satisfied with my purchase!!!!